Job Description

About the job

Position – Relationship Associate

Department – Digital SBU, Tele sales

Location – Noida sector 64

Primary Role Description: –

To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer satisfaction remain paramount. Responsible for sales targets through Inbound and outbound sales

Key Roles & Responsibilities


  • To manage personal workloads efficiently & create opportunities to achieve and increase sales, persistency and conversion targets.
  • To ensure minimum phone statistic requirements are met.
  • To ensure minimum productivity standards are met at all times.
  • To use solution/consultative selling approach to provide the most appropriate recommendations for prospective Niva Bupa customers.
  • Driving new sales.
  • Delivery of revenue across all products.
  • Providing world class customer experience.
  • Needs to have a clear understanding of the internal and regulatory policies.
  • Constantly driving results.

Key Requirements – Experience & Skills


  • Good Communication Skills.
  • 0-2 Years of experience in Tele-sales (Outbound)