AVP/ VP – Corporate Executive Relationship Manager

Job Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor
Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Personal Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an experienced professional to join the INM WPB team.

Principal Responsibilities

• The role is a client facing role managing CXOs of top Global Banking (GB) and Commercial Banking (CMB) relationships. The incumbent will be part of a new job role that is being created to cater to Executing Banking by HSBC which is a proposition that is being launched and positioned between the Premier and Top Tier segments.
• The role holder has a responsibility to acquire, develop and retain relationships with a portfolio of C –suite clients. C suite clients are those who have a CxO designation with a monthly net salary of INR 1Mor more or have a Gross Annual income of INR 15Mor more.
• Executive Relationship Managers require exceptional ability to build trusting relationships with existing and potential C-suite clients, help clients articulate their needs, and deliver to exceed client expectations. Success requires getting to know clients on a personal and professional level to understand their short and long term financial goals. They will use deep understanding of the client’s situation and external market knowledge to educate clients and provide financial advice which leads to customized strategies aimed at wealth creation and capital preservation.
• The role holder needs to possess strong orientation in collaborating across LoBs to drive C-suite acquisitions in top GB/CMB relationships. Moreover, the role holder will be required to align their thinking and planning around specific needs of C-suite clients around Wealth Management, International services including the offshore Wealth Hubs, world class service and interests beyond banking that we offer through various alliance partners.
• The role will entail reviewing the client’s portfolio holistically and regularly to identify opportunities to use the distinctive capabilities of HSBC, spanning lines of business and geographies, to the advantage of the client. In so doing the jobholder can increase client loyalty by meeting their needs either directly or through effective and proactive collaboration with other internal business partners.
• Understanding and adhering to local and global compliance requirements is critical. In delivering the business objectives the role holder must also maintain the levels of operational integrity required by HSBC and adhere to the Business Principles and Values of HSBC.
• The Executive RM is accountable for the performance of their portfolio and needs to ensure it is effectively run within the WPB Target Business Model.The role holder will be responsible to complete regular reviews with clients to understand their current and long term needs and advise them on the products and services that help them achieve their goals
• Ensure that sales and operations are undertaken in accordance with HSBC FIM, BIM and Credit Policy Manual appropriate lending guidelines.
• The principal regulations under which the jobholder operates includes PBT FIM, MLPP and all other local regulations issued from time to time by the Reserve Bank of India (RBI) and other statutory bodies. He/she will manage assigned relationships independently within the overall policy framework laid down by the bank and operational policies and procedures laid down by compliance.
• The jobholder will be guided by the service proposition and the enhancements in the service scope from time to time, and is expected to work closely with the Branches and support functions on operational issues.

Requirements

• Post graduate degree and/or equivalent
• Minimum of five years proven and progressive financial services and/or retail sales experience or equivalent
• Evidence of strong sales results in wealth management and financial products across asset classes
• Relationship management experience with high net worth clients (wealth) and/or large corporate clients
• Strong technical skills in wealth management
• Strong communication, client focus and influencing skills
• Strong sales orientation, networking and portfolio management skills
• Sound knowledge of financial services products and services and the client relationship management system
• Local regulatory & license requirements – job holder should possess valid licenses with accreditation on wealth management and qualification as required by country
• Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
• Able to communicate well in English and local languages

Accreditations

• Attain appropriate professional and regulatory qualifications as required by regulations

Leadership Capabilities

• Have an understanding of the immediate regional Global Wealth strategy and our OI Proposition,
• Be ambitious about providing the highest standards of delivery to colleagues and clients
• Show ability to set stretch goals for self and the ability to deliver these with courage and tenacity
• Be authentic and show ability to engage with colleagues and clients to deliver at pace
• Make considered decisions that protect HSBC & our clients

Additional Information

• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
• The GCB 5 or GCB 6 will be offered depending on the selected candidate’s skill and relevant experience

Useful Link
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Issued by The Hongkong and Shanghai Banking Corporation Limited, India