Senior Associate – New Initiatives Sales

Business Development, Business-to-Business (B2B), Communication, Cross-functional Team Leadership, Customer Satisfaction, Focussed, Key Accounts, Sales, Sales Processes, Upselling
March 21, 2024
Full Time

Job Description

About the job

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we’ve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ).

The Role

The Senior Associate will build and farm an existing relationship with assigned key accounts, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction. Establish a trusted and strategic advisory relationship to help drive continued value of our products and services.

Roles And Responsibilities

  • Own and assist smooth onboarding of clients
  • Manage end-to-end funnel on New Initiative Products – new merchant acquisition and upselling of products to existing clients
  • Work with other cross-functional teams (product, ops & marketing) as and when required
  • Should clearly understand merchant pain points/requirements and should communicate all features to fulfil merchant expectations.
  • Uses sales tools effectively to maximize efficiency
  • Should understand and work towards team’s/organization’s objectives

Mandatory Qualifications

  • Atleast 3 years experience in Sales and/or Business Development in B2B environment
  • Product focussed sales aptitude/experience
  • Relevant experience in the Fintech/Banking Industry would be a plus
  • Analytical and process-oriented mindset.
  • Must be able to work with multiple departments in a deadline-driven environment.
  • Active team player, self-starter, and multitasker who can quickly adjust priorities.

Razorpay believes in and follows an equal employment opportunity policy that doesn’t discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.