Associate – SME Sales

Client Requirements, Communication, Cross-Selling, Customer Experience Management, Customer Facing Roles, End-to-End Sales, Interpersonal Skills, Sales Processes, Sales Target Management, Salesforce.com
March 20, 2024
Full Time

Job Description

About the job

We are looking for a highly motivated and well-spoken sales professional with minimum 1 year of experience to join our sales team for RazorpayXpayroll. As an associate you will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process.

Key Roles and Responsibilities:

  • Act as a primary POC for all new Razorpay clients coming through various inbound lead sources.
  • Should clearly understand all client requirements over the phone/email and propose a suitable solution using Razorpay products and services.
  • Completely own and execute end to end sales for the SME market segment.
  • Build, maintain and forecast a healthy sales pipeline.
  • Maintain positive client relationships and drive new acquisitions
  • Ensure maximum conversion rates on various inbound lead channels.
  • Should have the ability to cross-sell and up-sell clients as and when required.
  • Use sales tools effectively and drive maximum efficiency.
  • Perform platform/solution based sales for all new prospects.
  • Work with other cross-functional teams as and when required.
  • Achieve sales targets consistently.
  • Understand and work towards teams/organisations objectives

Desired Skills and Experience:

  • 1+ years of sales experience in SaaS or in a B2B setup. Experience in the payment/banking/SAAS industry would be an advantage.
  • Strong communication skills, oral & written.
  • Proven experience in customer facing roles.
  • Self motivated and result oriented personality.
  • Strong interpersonal skills and an ability to build rapport with customers.
  • Hardworking with a strong work ethic.
  • Should know how to use basic sales tools.
  • Basic knowledge of sales CRM tools (Salesforce) would be an advantage.