Marketing and PR Manager

Advertising, Brand Awareness, Brochures, Campaigns, Competitive Pricing, Guest Satisfaction, Marketing Programs, Public Relations, Sales and Marketing, Strategic Communications
March 15, 2024
Full Time

Job Description

About the job

Ambitious, thirsty for results and love interacting with people? Excited by the energetic and creative centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Sales & Marketing Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.

As marketing manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Marketing Manager:

  • Development of a Marketing Plan aimed at stimulating business from the domestic leisure market specifically.
  • Responsible for campaign and project management of all media placements.
  • Source opportunities for inclusion of the hotel on major clients’ intranet sites to stimulate leisure business.
  • Management and evolutionary development of the hotel brochures, printed material, advertisements, documents and promotional material.
  • Increasing brand awareness within all market segments.
  • Management of online marketing activities and research of all new accommodation websites for the hotels inclusion; ensuring competitiveness in both availability and price.
  • Source marketing opportunities with the various travel websites.
  • Make recommendations to revenue management on competitive pricing on an as needed basis.
  • Development of our past guest database to be utilized in targeted email/mailing programs.
  • Continual exploration and implementation of leisure marketing opportunities which will drive business into the hotel, with particular emphasis on third party promotions.
  • Preparation of weekly report.
  • Undertake site inspections and/or entertainment of clients, as appropriate.
  • Participate in weekly sales meeting and other unscheduled meetings, as required.
  • Actively participate in the compilation of the annual business plan for Sales and Marketing and any other reports requested.
  • Represent the hotel/brand at relevant industry events.
  • Ensure thorough understanding of all the brand sales and marketing programs.

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations.

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
  • Performs other duties required to provide the service brand behaviour and genuine hospitality

Requirements of the Marketing Manager:

  • Proven experience in Marketing with excellent problem-solving capabilities
  • Excellent managerial skills with a hands-on approach and lead-by-example work style
  • Commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offering advice and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills

Job Location – Radisson Blu Hotel New Delhi Dwarka, Sector 13, Dwarka, New Delhi

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Skills

Fast-Paced Experience

By applying you confirm you have these skills.