Marketing Specialist

Customer Satisfaction, Ethernet, Market Analysis, Multiprotocol Label Switching (MPLS), Network Design, Presentations, Substation, Synchronous Digital Hierarchy (SDH), Tender Offers, Tender Support
March 20, 2024
Full Time

Job Description

About the job

Business Information

The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2300 skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub.. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries.

Your Responsibilities

  • Support implementation of the global go-to–market solution/product marketing strategy including definition and communication of solution/product value propositions and solution/product positioning in accordance with the global solution/product marketing strategy.
  • Support evaluation market opportunities and decide appropriate activities in line with the strategy.
  • Build and maintain strong relationships with assigned customers to ensure ongoing customer satisfaction.
  • Creates demand through technical promotion and a value base selling approach.
  • Provides solution/product and technical support & documents to sales team. Execute technical tender evaluation and deliver appropriate bid documents.
  • Lead technical Proof of Concept (CoP) activities for specific customers and interact accordingly with these customers.
  • Support technical promotion presentations/activities and basic training to end customers to facilitate sales activities.
  • Occasionally international travel for technical PoC and customer meetings (presentations and activities).
  • Liaise and provide feedback with respective product management and R&D groups to ensure the roadmap and development of products and services is in line with the market and customer needs.
  • Secure to continuously improve process performance and data quality.
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

  • Bachelor’s degree in BE.
  • Must have 5-10 years of experience.
  • Experience in network design for modern telecommunication networks (legacy data, SDH, Ethernet MPLS)
  • Experience in the field of Mission Critical telecommunication Solutions for utilities (power, rail, oil & gas, governmental customers)
  • Experience in technical tender support or bidding.
  • Experience in substation environment and protection application.