Solution & Service Sales Executive

Communication, Enquiries, Focal Point, Key Performance Indicators, Organization Skills, Presentation Skills, Presentations, Problem solving, Sales, Technology Trends
March 13, 2024
Full Time

Job Description

About the job

Key Objectives of Position:

• Own the end to end One Lenovo services and solutions penetration

• Build & run an industry leading Tower 2 & 3 solutions business (primarily services away from the HW)

• Identify opportunities for As a Service Business (Truscale) & Vertical Solutions services biz

• Grow the One Lenovo SSG presence in key customer accounts

• Advise customer on Lenovo’s Solution Services Portfolio, Solutioning and Delivery capability spanning across End Points and Enterprise products

• Be the focal point for Cloud and future incubation solutions

Day-To-Day Responsibilities:

• Build short term and long term One Lenovo SSG strategy to grow Lenovo’s Services Penetration Rate

• Work with HW Sales teams, Solutions Consultant and other teams to

• Identify customer needs and pain points

• Propose the right solutions to solve customer problems.

• Build detailed One Lenovo SSG account plans and maintain business relationships.

• Collaborate with multiple stake holders in the Sales & SSG organization

• Develop action plans to ensure TCV (Total Contract Value) and other key performance indicators are exceeded for Digital Workplace Services, Software Services, Security Services, Truscale & vertical solutions

• Deliver training to the sales team and make them confident to pitch Solutions and Services to their customers

• Monitor new funnel creation and win rate

• Share competitive and customer insights

• Present Weekly, monthly and quarterly plans on revenue performance.

• Attend Sales meetings and Business Partner /Service Partner meetings, prepare/provide adequate and relevant update on service portfolio

• Be an active participant in improving business process.

Key Competencies Needed:

• Experience of working with a IT, Telecom , SW , Solutions Organizations and have relevant experience in setting up new streams of biz

• Strong connect with the C Level, preferably with large accounts

• Can work Independently

• Effortlessly work in a matrix org with multiple cross functional teams

• Understanding of present and future technology trends

• Be a go getter. Should take initiatives and be able to think out of the box

• In depth understanding & experience of the Digital Workplace Services, SW services and new age offering including DaaS & Vertical solutions

• Should have strong experience in selling these services to customer. Be conversant with customer sales & decision making cycle

• Strong analytical & presentation skills

• Be a strong influencer – be comfortable working in a cross functional environment – ability to coordinate, collaborate and orchestrate the working of multiple teams for organization success.

• Well connected with the market – customers, competition & partners

• Strong network and biz understanding – be able to gather information about the market and derive business insight from data

• Have attention to details and thoroughness in completing tasks

• Strong business acumen and be a competent problem solver and innovative thinker

• Ability to model complex financial deal scenarios and work under pressure

• Communication skills – ability to recognise challenges, and communicate quickly and effectively.

• Excellent organisational skills must be a self-starter who has experience in managing multiple initiatives / products simultaneously, passion for start-up like environment.

• Superior knowledge of IT Svcs technology

Key Performance Indicators / Metrics:

• Services booking and PR% in Strategic Accounts

• Execution of account level plans to grow Services Penetration Rate

• Achievement of Revenue and Gross Profit targets for solutions and services business

• Accuracy of internal and external information material.

• Timely responses to enquiries.

Previous Experience:

• Similar experience in an IT service dominated organization,6-8 Years experience.

Qualifications:

• A degree in business management with sound technical knowledge

Style of Person who would fit into Team:

• Energetic/passionate – committed to perform and work in a new environment. Collaborative and strong biz acumen.