Territory Manager

Customer Service, Medical Devices, Ophthalmology, Relationship Building, Sales, Sales Operation, Sales Presentations, Sales Processes, Sales Target Management
March 18, 2024
Full Time

Job Description

About the job

Description:

  • Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL’s / Distributors / peers/superiors),developing new customers, monitoring competitor activities, keeping track of the daily working logs, customer usage pattern and maintaining records.
  • Handling customer complaints and working towards absolute customer delight.
  • Track IOL/OVD/Phaco market-share in the assigned territory/state and monitor competition actions – to proactively ensure market leadership in the state/ territory assigned. Closely support the Area Manager in developing and strengthening relationships with Key Opinion Leaders from the assigned state/territory.
  • Adhering to environmental policy, procedures, and support department environmental objectives.
  • Ensuring achievement of Annual Sales Targets through right product mix on quarterly basis. Ensuring 100 % Sales achievement on monthly & quarterly basis.
  • Upgrading existing Johnson and Johnson Surgical Vision users of IOL to Premium IOLs. Should attend OTs regularly to understand customer needs, ensuring customer’s delight.
  • Demos to be done on regular basis in consultation with RM and PS. Effective bundling deals – to be honored as per MOU. Ensuring AR control of Equipment deal. preferably no outstanding in the market.
  • Developing Sound Product Knowledge; Sharing territory development plans; conducting scientific programs regularly – CME/Round table meetings.
  • Maintaining field reporting discipline and timely submission of reports.
  • Monitor competitor, JJSV secondary / tertiary sales in the market. Keeping record of JJSV installation base.

Qualifications:

  • A bachelor’s degree in science/Commerce/ Engineering (Electronics/ Electrical/ Instrumentation) or Optometry. MBA will be an added advantage.
  • 2-4 years working experience in sales with at least 1-2 years of experience in medical device/ healthcare/ ophthalmology industry.